- All reservations made less than 21 days in advance will be charged to your credit card. Exception is Guests who take multiple rooms. (Please see cancellation policy)
- Trip Insurance is available for those who wish to protect their trip in the event of an emergency or some unplanned event.
- In the event that you desire to pay by check and it does not arrive here at least 21 days prior to your scheduled arrival, then the payment will be billed to your credit card.
- Once deposit is received or credit card information received, we will forward you the travel directions, address and reservation confirmation via e-mail.
All checks are to be made payable to:
RIVERVIEW BED & BREAKFAST
The mailing address is RiverView Bed & Breakfast Inc. P.O. Box 22, Piermont, NY 10968
E-mail: reservations@riverviewbnb.com Primary Phone: 347-744-9322 Alt Phone: 845-353-0778
“Prices subject to change without notice"
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WHY THE CANCELLATION POLICIES?
We want to thank you for considering staying us. We appreciate that you are taking the time to review the Cancellation Policies.
It is unfortunate, that we have to have a cancellation policy at all, but because we feel we offer a unique experience we want to share with you our reasons for having one.
As a private home bed and breakfast with only five guest rooms, we strive to offer a level of service and uniqueness that is not generally found in our price range. We are not a hotel and as such do not have the flexibility to move guests around as the need arises. When we make a commitment to you to provide you the rooms you requested, we take it seriously. We ask that you take it seriously as well. Without your understanding and support we would not be able to be in business very long.
So the cancellation policies are there, mostly as a reminder that consideration and thoughtfulness go a long way. We, at RiverView have enjoyed sharing our place with those who appreciate what we have created. A Home Away From Home with style and service.
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General Cancellations:
- A $50 fee per individually booked room (not part of a group) will be charged for a cancellation if reservation is cancelle more than 21 days from scheduled arrival date.
- If canceled between 10 and 21 days, there will be a minimum one night or 25% charge of the total bill per room, whichever is greater.
- Cancellations made within 10 days of arrival date will be charged in full, unless the accommodation can be re-booked.
- If the accommodation is re-booked, only the $50 cancellation fee applies and charges will be refunded.
Gift Certificate:
- RiverView Gift Certificates are non-refundable and non-transferable.
- They are good one year from purchase.
- Confirmed reservations that are canceled within 21 days of arrival, will be charged in full, however, we will do everything possible to re-book.
- If re-booked there will be no cancellation fees charged, and the accommodation can be used at a later date.
NOTE:
- We accept third party (ie: bedandbreakfast.com) Gift Certificate for the value of the room only. Taxes, service charges and extra services can not be applied to the Gift Certificate and are the responsibility of the registered Guest.
Group Cancellations:
- All reservations for large groups (same party) consisting of three or more rooms require 60 days cancellation notice before the arrival date.
- If canceled between 60 and 45 days, there will be a minimum one night or 25% charge of the total bill per room, whichever is greater.
- Cancellations made within 45 days of arrival date will be charged in full unless the accommodation can be re-booked.
- If the accommodation is re-booked in either case than only the $50 cancellation fee per room applies and any other charges will be reversed.
- Large Groups require a 50% deposit at time of the booking.
Long Term Stay Cancellations:
- Confirmed Long Term Stays, require 60 days cancellation notice before the arrival date.
- At that time a 50% deposit for the first 90 or less days of the reservation will be charged to your credit card.
- The balance will be due in full upon arrival.
- Long Term Stay consisting of 90 or more consecutive days will be considered a lease and as such is subject to standard lease agreements policies. At that time payments may be made on a monthly basis for the remainder of the stay.
- A credit card guarantee will be held as security against damages.
No refunds will be given for individual (not part of a group ) no shows and cancellations made 10 days prior to the reservation and 60 days for groups with two rooms or more, whether individually booked or not.
NOTE:
RiverView Bed and Breakfast is a private home bed and breakfast and as such we strive to respect your privacy and provide the most relaxing , enjoyable stay possible for guests, while being away from their own homes.
- We are not a hotel and therefore cannot allow parties or groups visiting the facilites that are not registered guests.
We appreciate your co-operation and understanding regarding this matter. Thank you.
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